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Privacy Policy

Effective Date: June 26, 2024

Introduction

Welcome to SCHEELS Arena's official website (scheelsarena.com). The SCHEELS Arena is managed by the Metro Sports Foundation, Inc. (“Metro Sports Foundation”, “Metro Sports”, “MSF”, “Us”, “We” or. “Our”). At Metro Sports we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, with whom we share it, and the choices you have regarding your information. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name: Collected when you purchase tickets via Ticketmaster or opt into our email list.
  • Email Address: Collected when you purchase tickets via Ticketmaster or opt into our email list.
  • Phone Number: Collected if you opt into our SMS list.

Usage Information:

Cookies and Tracking Pixels: Used for ad retargeting and to improve your browsing experience.

2. How We Collect Information

Directly from You:

  • Ticket Purchases: When you purchase tickets through Ticketmaster, we collect your name and email address.
  • Email and SMS Lists: When you opt into our email or SMS lists, we collect the contact information you provide.

Automatically

  • Cookies and Tracking Pixels: We collect information through cookies and tracking pixels to understand how you use our site and to improve our marketing efforts.

3. Use of Collected Information

We use the information we collect for the following purposes:

  • Providing Services: To provide you with information about upcoming events at Scheels Arena.
  • Facilitating Purchases: To guide you to the appropriate pages on Ticketmaster for ticket purchases.
  • Communication: To send you promotional emails and SMS messages if you have opted in.
  • Marketing: To retarget advertisements based on your browsing behavior.
  • Improvement: To improve our website and services based on user behavior and feedback.

4. Data Sharing

We value your privacy and do not sell your personal information to third parties. We share your information in the following ways:

Internal Sharing:

  • Fargo Force: We share collected data internally with the Fargo Force to enhance our services and event promotions.

Trusted Vendors:

  • Service Providers: We use trusted vendors for ticketing, website management, and engagement platforms. These vendors are contractually obligated to protect your data and use it only for the services they provide to us.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: Sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database.
  • Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.
  • Regular Audits: We regularly review our data collection, storage, and processing practices to ensure they meet our security standards.

6. Your Rights and Choices

You have several rights regarding your personal information:

Access and Correction

  • You can request access to your personal information and ask us to correct any inaccuracies.

Opt-Out

  • You can opt out of receiving promotional emails and SMS messages at any time by following the unsubscribe instructions provided in the communications.

Deletion

You can request the deletion of your personal information, subject to certain legal or contractual obligations.

Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. However, doing so may affect the availability and functionality of our services.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Scheels Arena
Email: accounting@scheelsarena.com
Phone: 701.356.7656
Address: 5225 31st Ave S, Fargo, ND 58104

Thank you for visiting SCHEELSArena.com